Refund Policy
Last updated:
This policy explains how cancellations and refunds work for Social Creator AI plans and credit recharges.
1. Free Plan
The Free plan has no charge, so no refund applies. You can stop using it at any time.
2. Pro Monthly
You can cancel Pro Monthly at any time; access continues until the end of the current billing period.Owner to confirm: whether partial or full refunds are offered for Pro Monthly, and within how many days.
3. Pro Yearly
You can cancel Pro Yearly at any time; access continues until the end of the paid year.Owner to confirm: refund eligibility window and whether pro-rated refunds apply.
4. Credit Recharges
Credit recharge packs add credits to your account.Owner to confirm: whether used or unused recharge credits are refundable.
5. Billing Issues
If you were charged incorrectly, contact support with your transaction ID and we will review it.
6. Duplicate Payments
If you were charged twice for the same purchase, report it with both transaction IDs and the duplicate charge will be reviewed for reversal.Owner to confirm: processing time for duplicate payment refunds.
7. Failed Transactions
If money was debited but your plan or credits were not activated, it is usually auto-reversed by your bank or payment provider. If not, contact support with the transaction details.Owner to confirm: expected reversal timeline.
8. How to Request Support
- Your registered email or mobile number
- Transaction ID and date of payment
- A short description of the issue
Contact & Support
For questions about this policy, visit our FAQs & Help Center or contact support from your account at app.socialcreatorai.in.
Owner to confirm: official support email, registered business name and postal address.